Privacy Policy

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At A-Team Jiu Jitsu, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles (APPs), and any relevant Queensland-specific privacy regulations, including the Information Privacy Act 2009 (Qld).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information, and how you can access or correct that information, or make a complaint about our handling of your personal information.

We may collect personal information that is necessary for us to provide our services to you, such as:

• Personal details: Your name, address, phone number, and email.
• Sensitive information: Health information (e.g., for fitness training purposes).
• Transaction details: Payment information, transaction history, and billing details.

We only collect information that is necessary for our business purposes and in accordance with the APPs and other relevant laws.

We may collect personal information through:

• Direct interactions (e.g., when you fill out forms, sign up for our services, or contact us).
• Automated technologies (e.g., cookies and other tracking technologies used on our website).
• Third-party sources, where you have consented to this collection or where it is required or authorised by law.

We use the personal information we collect to:

• Provide and improve our services.
• Process transactions and manage customer accounts.
• Communicate with you regarding updates, promotions, or changes to our services.
• Comply with legal obligations.
• Improve our website’s performance and usability.

We may also use your information for marketing purposes, but you can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

We may disclose your personal information to:

• Our employees, contractors, or service providers, who need the information to perform services on our behalf.
• Third-party service providers for payment processing or website hosting.
• Government agencies or regulatory bodies where required by law.

We take steps to ensure that all third parties we disclose your personal information to comply with relevant privacy obligations.

We store personal information electronically and in hard copy form. We take reasonable steps to ensure your personal information is kept secure and protected from misuse, interference, loss, or unauthorised access.

Some of the security measures we use include encryption, firewalls, and secure passwords. In the event of a data breach, we will comply with the Notifiable Data Breaches scheme under the Privacy Act and take appropriate actions.

You have the right to request access to your personal information or ask for corrections if the information we hold is inaccurate, out-of-date, or incomplete.

To make such requests, please contact us using the contact details provided below. We will respond to your request within a reasonable time and, where applicable, provide access or make the necessary corrections.

In some cases, we may disclose your personal information to recipients located outside of Australia (e.g., for cloud storage or processing purposes). Where this occurs, we will ensure that those parties are bound by laws or contractual obligations that protect your personal information in a manner consistent with the Australian Privacy Principles.

We may use cookies or other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to collect information about your browsing activity.

You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

If you believe we have breached your privacy or handled your personal information inappropriately, please contact us in writing using the contact details below. We will investigate your complaint and provide you with a response as soon as practicable.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) or the Office of the Information Commissioner Queensland (OICQ) for further assistance.

We may update this Privacy Policy from time to time to reflect changes in the law or our business practices. The latest version of our Privacy Policy will always be available on our website.

If you have any questions or concerns about this Privacy Policy, or if you would like to make a complaint, access or correct your personal information, please contact us at:

A-Team Jiu Jitsu
2/215 Jackson Road, Sunnybank Hills, 4109, QLD

Email: info@ateambjj.com.au

Effective Date: 23rd February, 2025

This Privacy Policy complies with all relevant Australian and Queensland privacy laws, including the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Information Privacy Act 2009 (Qld).